Sanger Research Lab Members on Responding to Emotion at Work

by | Jun 12, 2024 | Managing Teams, Lindy Greer, Emotions, Faculty Champions

Emotions shape our work experiences, yet we often struggle to respond effectively. Our instinct is to avoid or ‘fix’ emotions. But what if we acknowledged them instead?

A recent Harvard Business Review article by Sanger Faculty Director, Lindy Greer, and Sanger Research Lab members, Jeffrey Sanchez-Burks and Christina Bradley, explores the power of recognizing and accepting colleagues’ emotions. Greer, Sanchez-Burks, and Bradley share a matrix to help managers decide when to acknowledge or regulate emotions and offer tips to develop this crucial skill.