Jun 11, 2025
Limit yourself to one or two well-timed jokes per meeting and follow them by telling the team that genuine reactions are always acceptable. Studies show that when leaders keep the jokes coming, followers feel obliged to fake amusement, which raises surface acting,...
Jun 11, 2025
When you set sky-high standards, keep your cool: replace public flashes of anger with calm, solution-focused questions (“What’s the next tweak we could try?”). Showing that honest mistakes won’t trigger punishment preserves psychological safety, which lets team-mates...